Phone
447-183-8753 — available 08:00–20:00 EST, Monday–Friday. For urgent CBSA submission failures, call the critical line.
Tell us about your current cargo verification workflow and we’ll recommend the right ovnote module for your operation.
Reach our logistics data verification specialists for CBSA reporting support, manifest validation inquiries, or ledger standardization questions.
Phone (direct line) 447-183-8753867 Streich Ways
Monday – Friday, 8:00 AM – 6:00 PM
Saturday, 9:00 AM – 1:00 PM
Closed Sundays and Canadian statutory holidays
Reach our compliance support team by phone, email, or through the portal. Standard SLA is 4 hours for critical manifest validation issues, 24 hours for data standardization requests.
447-183-8753 — available 08:00–20:00 EST, Monday–Friday. For urgent CBSA submission failures, call the critical line.
info@ovnote.com — response within 2 hours during business hours. Include your ledger batch ID or manifest reference for faster triage.
Submit a ticket from the Compliance Dashboard. Average first reply: 1.5 hours. Critical SLA: 4 hours, Standard SLA: 24 hours.
Visit the FAQ page for common questions about CBSA reporting codes, ledger mapping errors, and validation rule updates.
Our operations center is located in Ottawa, within close proximity to CBSA headquarters. Visit us for onboarding, compliance audits, or ledger standardization consultations.